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Live chat

Monday – Friday: 10 am – 5 pm
Closed on US & Canadian holidays.


Frequently Asked Questions

Shipping & Returns

Where do you ship?

How much does shipping cost?

Do you ship to P.O. Boxes?

When will I receive my order?

Can I learn more about your 100-day free trial and return policy?


Which Carry-On size fits the airline guidelines?

Which Carry-On suits me best?

How do I open and set the lock on my Monos suitcase?

How do I care for my luggage?

Where and how are Monos suitcases made?

What about sustainability?

How much do the Monos suitcases weigh?


Do your suitcases have a warranty?